PREFcards, Inc. ("PREFcards," "we," "us," or "our") respects the privacy of visitors to our website and the customers who use our software platform. This Privacy Policy describes the types of information we collect through our website and marketing channels, how we use it, and the choices available to you. The handling of protected health information (PHI) within our software platform is governed by our Business Associate Agreement (BAA) with each customer, not by this Privacy Policy. See our HIPAA Compliance page for more on PHI handling.
Information we collect
We collect the information you provide directly to us — including your name, email address, organization, role, and any details you include when requesting a demo, contacting our team, or signing up for our service. We also automatically collect certain technical information when you visit our website, such as IP address, browser type, device information, and pages visited, through standard server logs and analytics tools.
How we use information
We use the information we collect to operate and improve our service, respond to your inquiries, send relevant communications, understand how our website is used, ensure security, and comply with legal obligations. We do not sell personal information.
Sharing of information
We share information only with service providers that help us operate our business (such as cloud hosting, analytics, and email infrastructure), with your consent, when required by law, or in connection with a corporate transaction. All service providers are bound by appropriate confidentiality and data protection obligations. Service providers that process protected health information on our behalf are bound by Business Associate Agreements as required under HIPAA.
Security and cookies
We implement administrative, physical, and technical safeguards designed to protect information from unauthorized access. Our website uses cookies and similar technologies to remember preferences, understand site usage, and improve your experience; you can control cookies through your browser settings, though disabling them may affect site functionality.
Your rights and choices
Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information. To exercise these rights, or to opt out of marketing communications, contact us using the information below.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date above. For material changes, we'll provide additional notice as appropriate.
Contact us
Questions about this Privacy Policy can be directed to our team via the contact page.