More than software. A partner for your OR.
Most surgical software vendors charge separately for onboarding, training, and professional services — turning what should be a partnership into a series of upcharges. PREFcards is different. After a nominal one-time onboarding fee to digitize your existing preference cards, everything else is included: unlimited online training, business and strategy meetings, consulting through every optimization cycle, and regular check-ins for as long as you're a customer.
Software that gets bought but doesn't get used.
It's one of healthcare's most expensive problems. The pattern is predictable: the vendor sells the contract, hands over login credentials, charges separately for onboarding, charges again for training, charges again when you want help with actual workflow optimization. By the time your team has the support they need, the budget for support is gone — and the platform sits underused for years.
PREFcards' model breaks that pattern. After a nominal one-time onboarding fee that covers the labor of digitizing your existing cards, the rest of our partnership is included for as long as you're a customer — unlimited online training, business and strategy meetings, optimization consulting, and regular check-ins. No tiers, no professional services line items, no add-on charges for the work that keeps you successful on the platform.
Three commitments. One transparent fee.
- 1
Digitize what you already have.
Paper preference cards in a binder. Word documents from 2014. Excel spreadsheets cobbled together across five years of edits. Exports from a legacy EHR. Whatever format your cards are in today, PREFcards' team handles the digitization as part of a nominal one-time onboarding fee — accurately, completely, with the historical fidelity preserved. This is the only paid service in our model.
- 2
Train your team — online and on your schedule.
Live online training sessions for new hires, group walkthroughs for your whole OR team, and recorded modules anyone can review on demand. Train as many users as you need, as often as you want. Live support is a click away when questions come up. All online, all included.
- 3
Meet, strategize, and check in — whenever.
Vendors change, surgeons join and leave, procedures evolve, payers shift. PREFcards' team is always available for business and strategy meetings, optimization consulting calls, and just-checking-in conversations to make sure things are working. No formal agenda required. Schedule a call whenever you want one.
What "included" actually means.
Card digitization in any format
Paper, Word, Excel, EHR exports, photographed pages — whatever your cards live in today, our team handles getting them into PREFcards accurately and completely. Covered by a one-time onboarding fee.
Unlimited online training
Live online sessions, group walkthroughs, and recorded modules anyone can review on demand. Train as many users as you need, as often as you want. Included.
Business and strategy meetings
When you're planning an OR efficiency initiative, evaluating a new contract, or thinking through how to structure a surgeon conversation — schedule a working call. We've seen what works at other facilities. Included.
Optimization consulting
When you're ready for a serious preference card cleanup or standardization push, we partner with you through the project — surfacing the data, supporting the surgeon conversations, and measuring the results. Included.
Anytime check-ins
Just want to talk through how things are going? Schedule a check-in whenever. No formal agenda required. Included.
Responsive in-app support
Stuck on something while using PREFcards? Open the in-app assistant and get help in real time — no scheduled call required. Included.
One onboarding fee. Everything else included.
See PREFcards in a 30-minute walkthrough tailored to your facility — and find out exactly what working with our team looks like.
Book a demo